Terms of Service

Who you're dealing with

CarouselStats is a service of Harmony Crafted, an independent app studio (harmonycrafted.com). Card statements show the charge as "CAROUSELSTATS" (your bank may shorten it). Harmony Crafted is the seller of record.

What the service does

CarouselStats downloads public TikTok photo carousels and videos, and reports public post and profile statistics (views, likes, comments, shares, saves and engagement rate). It is not affiliated with, endorsed by, or sponsored by TikTok.

Accounts

Downloading carousels and videos up to 100 MB needs no account. Signing in uses Google through Firebase Authentication; it is optional, and is required only for videos over 100 MB, for your download history, and for Pro features. You're responsible for anything done from your account; tell us if you believe it's been accessed without your permission.

Pro subscription

• Billing: Pro is billed monthly or annually in advance through Stripe, and renews automatically until you cancel.
• Cancel anytime: cancel from the billing portal (linked from your account page) at any time. Pro stays active until the end of the period you already paid for; we don't prorate or refund the remainder of a period you've started using (see the refund policy for exceptions).
• Usage limit: Pro includes 10,000 posts a month. A single post download, a video download, and each post delivered by a whole-profile download all count as one post toward this limit; there's no separate per-day cap.
• Add-on packs: if you reach the monthly limit, you can buy +5,000 posts for a one-time $3.99. Add-on posts are Pro-only, are used only after the monthly 10,000 are used, never expire, and carry forward to future months (they're also usable again once Pro is reactivated if your subscription lapses).
• Price changes: we'll tell you before any price change takes effect on your next renewal.

Acceptable use

• CarouselStats only fetches content that is publicly visible on TikTok at the time of the request. Private, deleted, or region-blocked posts can't be fetched.
• Downloads are for personal reference, research, analysis, or backing up your own posts. Reposting someone else's work without their permission is not something we authorize or endorse; it's between you and the creator, and TikTok's own Intellectual Property Policy applies.
• Don't use the service to scrape at a scale or rate that could disrupt it for other users, or to do anything illegal.
• We can suspend or terminate access for abuse, non-payment, or violation of these terms.

No warranty

CarouselStats is provided "as is". Public TikTok counts (views, likes, etc.) come from TikTok at the time of the request and may be incomplete, delayed, or change; we don't guarantee accuracy, availability, or that any particular post or profile can be fetched.

Liability

To the extent permitted by law, Harmony Crafted's total liability for any claim relating to the service is limited to the amount you paid us in the 3 months before the claim. We're not liable for indirect, incidental, or consequential damages.

Termination

You can stop using the service, and cancel any subscription, at any time. We can suspend or end your access for violating these terms, with notice where practical. Sections that by their nature should survive (like liability and governing law) continue to apply after termination.

Governing law

These terms are governed by the laws applicable to Harmony Crafted's place of business, without regard to conflict-of-law rules.

Contact

Questions about these terms: use the contact page.